GETTING YOUR STASH, STORE POLICIES, AND OTHER FREQUENTLY ASKED QUESTIONS

Can't find the answers you're looking for? Contact our customer service team at customerservice@thestashandco.com or by phone at 613-292-4733.

Absolutely! All our locations are open for in-store shopping.

Unfortunately not. With the end of Ontario’s emergency orders, we are no longer legally permitted to provide delivery. This is something we are actively working to bring back!

Unfortunately, we are not permitted to take orders over the phone. Should you need more information to help you place an order, you can call our customer service line at 613-292-4733 (available 9am-10pm, 7 days a week).

Following legal requirements, the name on your order must match the name on your government-issued photo ID and physical method of payment presented upon in-store order pick-up.

You can fix this by deleting your cookies and restarting your browser. Alternatively, using a different web browser can also fix this issue! Should the problem persist, try placing an order with us through one of our store’s menu listings on www.leafly.ca.

Unfortunately, the laws governing cannabis sales are still strict. We can only give the order to the person who placed the order, as their name appears on the receipt, and we must match that to a government issued photo ID.

Our budtenders in-store are always ready to take the time to help connect you with the perfect strain or cannabis product to suit your needs. You can also reach out to customerservice@thestashandco.com for more help!

Absolutely! We carry a wide range of glassware and other accessories at amazing prices! Come browse our selection of Gear, Red Eye, MJ Arsenal, Puffco products, and more.

 If you have experienced an issue with your order please don’t hesitate to contact our customer service line at 613-292-4733 (available 9am-10pm). You can also send an email anytime to customerservice@thestashandco.com. We will do our best to get back to you as soon as possible!

Yes! We've seen it all from lizards to cats and more. We love to make new friends (and we often even have treats!)

Think weed be good together? Join our Team

You don’t just know good weed — you know how it’s meant to be used responsibly. Most of all, you believe that safe access to cannabis products promotes safe use in our community and helps erase long-standing stigma.

At Stash & Co., we value educated, professional, and motivated members of our community who share our passion for safe and quality cannabis and a genuine appreciation for cannabis culture. Our diverse team is composed of safe use advocates, dispensary professionals, artists, and musicians who seek to enrich every customer’s cannabis experience with leading retail technology and a welcoming store environment.

Are you a budding trailblazer? Send us your resume today.